If you want to order a beer, summon a waiter by making eye contact gently and only if this doesn't work by raising your hand in a non-commanding manner. Make sure you mention how good Dutch beer is, especially Heineken. The Dutch are serious people and smiling is not required in business or customer service, only in more personal settings or when they are genuinely enjoying something. Smiling frequently is often considered insincere unless it is their National Day – Queen’s Day (April 30th) or you/they have some alcohol running through your veins. The usual first-encounter greeting is a handshake, hand kisses, bear hugs are over the top and kissing in general as well unless you know the person informally, then you kiss three times to compensate for all the other times you do not kiss at all…While shaking hands, both people will say their name at the same time which means that the data is not processed by any of them but you can always ask again, no problem. Foreigners can, of course, ask questions on aspects of Dutch society such as the drugs, monarchy or sex legislation, but they should prove to be well informed before stating opinions. Dutch like debating in an honest and straight-forward manner and they are open to even non politically correct opinions, but they somehow may expect some willingness on your side to find a compromise. Exceptions to this may be found around the Ajax stadium. Dutch women don't expect men to keep doors open or take heavy bags for them etc., but usually appreciate it when it occurs and it is not unusual that women may like to also pay for drinks, etc…outrageous! Physical distance in the Netherlands is smaller than in the US but longer than in Asia. About one arm's length is considered comfortable for good contact, except in crowded bars, of course. My final tip: while in the Netherlands, stick to bars and recreational areas, more fun and less cultural clush! Adiós… Eugenia Vega
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